National Insurance Contributions …. Am I missing something ?

Being the season of goodwill and all that. Everybody is reading about :

  • 127 ways of roasting a turkey/goose/chicken
  • Why do the British put cream/custard/ice cream on meat pies (mince pies-for all Non Brits) ?
  • How to feed a family of four at Christmas for £1.78
  • Why a Local Vicar is telling small children that Father Christmas does not exist

I felt the need to write something completely inappropriate and what could be more inappropriate than National Insurance Contributions.

I try very hard not to say anything about politics, there are bucket loads of people who can do that for better or for worse . I am politically disenfranchised . I think those on the left, on the right and the centre have lost the plot . And not just in the UK .

Therefore, my question here is not aimed, in this case against the Labour party or their last budget , about which I have many other more pressing questions, but the effect it will have or not have on UK Businesses.

UK Business Plc is jumping up and down, screaming from the roof tops that it is sheer madness and will make prices will go through the roof or the entire economy will collapse over night. Whilst I dont’t think it will induce growth , and I think there are better ways to fill the black holes, if you drill down, I need to be illuminated as to why it will have such a detrimental impact on costs and then prices in the way that is being suggested .

A rise of 1.2% on a rate of 13.8% significant. The calculation I have found is that this will make a increase for an organisation employing somebody on the new minimum wage of £12.21 of approximately 0.4% . However, if you look at various data sources, the cost of labour to a UK business as a percentage varies between 15% -40% , very much dependant on the type of organisation . This would equate (even at 40% ) to the new NIC adding less than 0.2% to a company’s costs. The sort of increases facing companies on a daily basis make this pale into insignificance. Or relative insignificance. The increase in the minimum wage alone will have a much bigger impact on company costs. But not surprisingly that is not what the headlines are, as it is difficult to argue that increasing the lowest wage is a bad thing.

Here is an example:

This is not to pick on Morrisons, as I suspect other major chains have similar cost profiles. But it is very diffcult to imagine that a 1.2% increase in their labour costs would have a major impact on their performance, especially as some of this would be obviated by marginal price increases, all off which are the same for all their competitors. Moreover, in their case they are undergoing a cost cutting exercise including reducing their debt levels by 40%.

Shoe Zone, a UK retail chain of shoe shops are planning to close stores because of both NIC and Minimum Wage increases . It does not make sense. They state that their position in the market makes them very price sensitive . Well, its the same for theother discount shoe stores. And let’s remind ourselves this is the minimum wage not the National Living Wage.

The issues facing 2025 for the UK businesses ( and much of Europe) are general rising costs , very flat consumer demand, and political uncertainties. An argument over NIC is just the tip of an iceberg and enables Business to voice it’s concerns via a soft target. Some financial journalists are already saying the budget has already impacted on prices when none of them come into effect until April 2025.

Whilst I don’t see any economic growth with this budget there could be be grwoth in inflation due to the increase in NIC & Min Wage . Not terribly helpful as this will hinder and delay future interest rate cuts which would help growth.

If I have got this wrong , I would really like to know , otherwise Seasons Greetings ! And yes the last 2 images are AI generated – What fun we have …..Or is it what fun it has with us !

Design…..Why is it so difficult ?

I hate articles that start off with a Definition of something .

So, I will start with a really bland one, whilst defining the concept of Design does everything to make something that can be so complex , so very mundane.

It pervades nearly all aspects of our lives. It is most certainly pertinent in everything we buy, whether goods or services.

What makes good design ?

In the most part, this relates as well to a Service as to a Product.

Before we go any further lest not foget the wheel. 5,500 years and still going strong. I propose that there has been no better designed product. It has impacted upon every aspect of life and will continue to do so, in some form of other, for a long time to come . Nothing comes close in terms of design.

One simple product that I believe hits the mark on every count and illustrates the power of simplicity, usefulness, honest and long lasting is Laszlo Biro’s Ball point pen.

I can only think of one significant change in design and is when they put a hole in the top cap , to prevent small children (or big ones) from choking if they sucked on it and got stuck in the throat. Yes, very much a secondary use was the thinking process that was created when sucking on the top of Biro!

I stand correct on this as they have also managed to reduce the amount of plastic without impacting on design and use. See below:

I cannot come up with any equivalent low priced, effective succesful product which has been designed and as little changed over 75 years. There are many, however, corporate ‘designs’ that have stood the test of time with only subtle changes.

Clearly both of the above have changed but it has been very slow and evolutionary such as the principles of the original remain and as a generation of consumer grows that little bit older it can still connect to the brand.

Occasionally good product design can create a demand for a product that nobody really knew existed.

For me there is one stand out product of modern times. The process began with the Company name … Apple. At the time most other Computer Manufacturers had imposing names like IBM, ICL, Hitachi,NCL, NEC and Microsoft. Steve Jobs (nobody is absolutely sure why) plumbed for Apple. The machines looked different and they were the first with a graphical interface as opposed that of other systems using text. Their initial success was soon engulfed by the mass success of the licensing and creation of Microsoft and its use in most PCs worlwide whereas Apple software would work only on Apple machines,and somewhat ironically focused on the niche market of Designers. Having left and being brought back into the struggling company Steve Jobs did, what the market considered slightly bonkers, develop a product away from computers. First came the ipod, which was not only a stunning looking product but immensely practical because of its capabilities. In 2007 the first Iphone was launched to much acclaim for the way it looked but was crictised as many asked Whats the point of it?

Apple Inc created and designed The Point of it . Apple led and the rest has followed. They designed and created and product then designed and created a need for that product . Others followed . We are now at a point where in the developed market it has become a virtual essential to have a smart phone of one sort or another. Try and park your car without a smart phone . Try and book a Doctor’s appoinment with a smart phone. On a recent holiday in Italy, we went out on the first night for a meal, leaving our phones in the hotel as were on holiday, and on asking for a menu , being told to scan the QR code on the table . We didn’t do that again.

Very recently Jaguar (UK manufacturer -Indian owned -Car maker) redisgned their logo. It has been treated mainly with derision . The accompanying ad has no mention of cars. Elon Musk -New Leader of the Free World – or at very least the bit of the free world that is completely bonkers – says (and I quote)

Well, the proof of the pudding (as we say in English) will be in the eating . That said it has created an awful lot of publicity and it is very likley that someone like Elon Musk would not have even noticed the development without the controversial reviews.

The difference between Good or Bad in design , is subject to very fine margins. Ultimately, the judgement is made on how well a product or service performs. But it is not always true. Julia has a friend who often asks her what she thinks of the design of a new product she maybe launching . If Julia doesn’t like it then her friend knows it will sell . Well, some may say that Julia has no taste. To some that maybe very true, though they would be very brave to say that to her face. I would not say that. And that is not because I am worried about being smacked in the chops. It is because she has a very succesful background as a Designer .

In 1996, The architects of a new Building for Salford University (Manchester UK) received the Stirling Award for Architecture (supposedly the most prestigious architectural award in the UK ). For the last 9 years it has remained empty because it is unuseable. Bad ventilation , heating system that did not work, no kitchens or social spaces …..to paraphrase

Salford Council now wants to demolish the building to build 900 homes and the Architects are furious and are objecting. They base theri argument on…

It looked good but it was all form and no function .

In 1997 (clearly a bit of an iffy period in British Design) British Airways launched a newly design tail fin representing art and design from cultures world wide . The aim was to apeal to a market World wide . The, then, Prime Minister , Margaret Thatcher , when shown a model, dropped tissue paper over the tail fin. The designs were all removed in 2001 .

Several years ago a competitor of ours, launched a range of product, of which both Julia and I thought the design was really naff. We were wrong . Very Wrong. It turned out be a huge seller. Not only that, it was a product from a US company and they only sold it in the UK , making it unavailable in the US . Then they discovered that certain UK dealers were selling it on Amazon US with such a success that they made it available in North America.

Getting Design right should be a simple process. Well it is not . All the boxes maybe ticked, focus groups created, market research completed , but if launched and the customer don’t like it . The design ain’t no good . Design can be so simple, it is so important , it is very difficult ….For inspiration look at Bic and Apple . James Dyson (Dyson Vacuum cleaners) made 5,126 design changes over 4 years before his original idea worked. Even then he was rejected by many retailers. In 2023 the Turnover of Dyson was £7.1 billion . He got Design right. But nobody can tell him it was easy.