So When are We going to get our Gear…..? Or We need stock !

When we thought it was all over, it starts up again. For two years all market places had experienced major supply issues due to huge disruption within the supply chain. Some of us were starting to think that maybe the end was in sight.

project44 2021
Resilinc 2022
Raconteur 1/05/2022

But no….

Any one of these factors could prove sufficient to blow even the best-planned
supply chain off course. As China, the world’s factory, struggles with pandemic enforced port closures, supply chains that were already under stress are reaching breaking point. The world is redrawing its
economic activity to cut out Russia after its invasion of Ukraine – an action that is affecting supplies of grain and cooking oil, as well as the oil we use to power our factories and vehicles. Catastrophe is being piled on top of catastrophe.
“The expanded global nature and contracting diversity of supply chains have
together exacerbated this effect,” notes
Tim Morley, regional director at Information Services Group, a global research
and advisor
.

In response to the War in the Ukraine …..

“Supply chains have not had time to recover, and we now face a critical tipping point that could have both supply and cost ramifications rippling through industrial and consumer markets for years to come.” (Kate Tamblin is chief product officer at risk management specialist Achilles and author of the company’s supply chain resilience index).

And more ….

“We’ll continue to see disruptions unless countries and businesses get serious about
building resilience by holding more inventory and excess capacity as well as
restoring industrial capabilities that have been offshored,” Professor Johnson, Head of Operations management, Warwick Business School.

So many quotes and so little comment .There a number of factors not included; pent up demand, falling demand, changing demand and labour shortages. Reflecting the complexity of the issues we are all facing I struggle to add what has already been said by much better commentators than some geezer who waffles on about party products. But struggle I have and there is stuff I have to say.

But before that , here is another graphic ( I hesitate in using the word interesting ,as it is much overused but seldom relevant when it comes to Graphics) , which , to me, is quite illustrative (its a graphic, it should be ).

Quite simply that it suggests that despite that massive use of IT and data the biggest influence on decision making process is People.

McKinsey 2021

People are complex. Nothing new there. Yet, that complexity has been muddled or at very least changed by Covid . This impact is yet undefined and consequently unknown. But there has been a significant psychological change in us all . As in us all ordinary folk. Impacting both consumer and all those within the supply chain. Decisions will and are being made differently. There within in industry there is much uncertainty over everything from supply to demand that the decision making process becomes more hazardous because there is little historical data to work from.

I can’t speak for anyone else, but now, I often question a decision purely on the basis that I am very uncertain of the outcome. Where in the past I could have quantified the outcome because of previous similar decisions and their outcomes. Within industry many decisions are having to be made without really knowing the consequences outside their own market place, despite the fact that a bucket load of stuff is happening outside their market place which is affecting them in turn. I suspect product sourcing is undergoing its biggest change in the last fifty years.

Decision making has changed, we all know sort of why but few if any know ‘What To’. It still does not alter the fact that getting your Gear is not going to get any easier for some time to come. If you are UK based you can look forward to a possible National Rail strike this summer, which will throw another spanner in the works. Is there a connection with everything else ? Probably, for a couple of reasons….

  1. High inflation created by the Ukraine War, post covid disruption and energy issues, leading to pressure on wages .
  2. High Employment and shortage of labour
  3. All of the above puts the Unions in quite a strong bargaining position.

So nothing is going to change for some time. Or rather loads of things are going to change but we are not sure what. However, we can be pretty certain that the supply side is going to be very bumpy for sometime to come.

Finally, for those who are, oddly, not aware of any supply issues , just go into any major supermarket chain and take a peak at the empty spots on the shelves. And if any one chain has filled them then look at what they have filled them with (eg doubling up on product that usually would not warrant that space ).

And a bit more finally, if you are not experiencing stock issues, and are not expecting any, Well Done ! What’s your secret ?

My Scary Trip through the Amazon….

Alone, deep in the jungle, so small and insignificant, pitted against nature, still I sensed someone was watching me. Or watching over me. Someone could see me, someone was providing for me”

― Yossi Ghinsberg, Jungle: A Harrowing True Story of Survival

Teetering at the entrance, I cannot deny I was apprehensive, perhaps a little frightened, yet nonetheless very excited . All my anxiety dissipated on my meeting my guide, who explained everything to me in a very calm and professional manner. As with many things in life the first few steps were tentative.

And I was in. There was no going back . Well there was, but not the way I came in . I would have to complete the entire trip.

I had entered my first Amazon Fresh Store.

Amazon Fresh, Chingford, North East London

Somehow, it was not what I had anticipated. Although I am not sure what I was expecting . A Convenience store is a Convenience Store, no matter how you dress it up. However, it is a smart (both technologically and appearance) looking store. There is a clean and fresh feel about it and I found the ranging particularly interesting. I think I expected very basic in terms of product but that was not the case. Yes it did have the basics but it also those little extras that make, well I think so, reason to go in more frequently . The bakery section had good looking product plus those slightly different offerings such as Pastel De Nata (yep, egg custards) . Prices looked probably better than most convenience stores.

I spent just over five minutes looking around. How did I know that ? It will be diagrammatically shown later. Bought some odds and ends , that I did not need, but wanted to see how it worked and then just left . So I will explain in a touch more detail. I picked up some items put them into a supplied paper bag and walked out . It was truly seamless and very simple and convenient.

What was a little surprising is the demographic of those other consumers who were in store at the same time as me. I can only measure approximate age group and they were all 50+. It was a good quick shop experience. No queuing, no trying to find non existent bar codes at self checkouts and I suspect from the retailers point of view much reduced stock shrinkage from shop lifting. How so ? You may ask. The theory is when you pick something up and put it on your personal being, Amazon knows . It’s the eye in the sky, or rather cameras absolutely everywhere. So the moment you walk out with something no matter how well you think you may have hidden it , you will get charged for it.

The one thing I did not try was to buy alcohol (which they sold) , there must be some personal interaction, probably from the excellent Amazon Guide, from a legal age perspective.

Later that day my receipt (below ) came through. Note it shows how long I was in store .

So is it the future of Retail ? Yes, in part ,it is. It does not answer all the future problems of retail nor does it suit many product sectors ( and I am pretty sure it is flipping expensive to install and operate) but it is most certainly going to be part of the mix.

Yossi Ghinsberg is an Israeli adventure who got himself lost in the Bolivian Rain Forest . Repeating part of his quote from above I think is a very apt way to illustrate that the there is a very close relationship between the Amazon Rain Forest and the Amazon Fresh Store. So for those of us who are not fortunate enough to have the opportunity to visit the Amazon Jungle can get a flavour of it by going into an Amazon Store….

……..still I sensed someone was watching me. Or watching over me. Someone could see me, someone was providing for me”