I like sport, I like watching the Olypics (especially minority sports, but not horse dancing) and I like working in our industry. So that ties all the stands together very nicely , but has little conclusion apart from a bout of smugness for the last two weeks.
I did not title this …bring to the Party….as I want to reference the Party market as apposed to the grand all encompassing meaning of the word The Party , as in the whole of society, though I do think there is a connection.
This smugness is reinforced by the huge success of Team GB. There are aspects of this that I believe can relate to the future success of our industry and for that matter any other UK industry or organisation. Team GB has succeeded for a number of reasons:
1. Well resourced
2. Judicious use of resources
3. Allocation of resources according to achievement
4. Long term planning (8 years, not just 4)
The one word which may rancour with a number of readers is ‘resources’. In most cases this means funds, of which many will not have access to inexhaustible amounts. However, if you take one sport , in particular, ie cycling, there are aspects that don’t always relate to money alone.
The cycling teams achievements are based on Dave Brailsfords principals of incremental Improvents. They break down every aspect of the rider and the bike and look to to see where they can make a marginal improvement. With the bike they will look at the saddle, the chain, the handlebars , the wheels, even the paint and look to make small improvements on these and every other feature of the bike. With the rider they will look at fitness, personality, emotion, clothing, helmets, diet , to name just a few features, and once again seek to make marginal improvements. Every individual improvement is not a game changer in itself but added together they make winners.
I can see a blueprint here for all of us. If you take a retail store and examine just a few of its components :
A) does the store look fun and inviting?
B) is the stock clean and displayed well ?
C) is the product range the best on offer ?
D) can the pricing be improved (and I don’t just mean down)
E) are staff as trained as well as they can be?
F) are the staff motivated ?
G) is the owner motivated?
H) are your customers truly satisfied ?
There are many more aspects to retailing but if you take the above 8 ,as an example,and were able to make marginal improvements in each and everyone, then I believe you are long way to ensuring long term survival at the very least , and long term success at the very best. It is very easy for me to make these comments about other people’s businesses , as sometimes the answers to the questions may actually need dramatic action. If this were the case, then at some point in the future that ‘dramatic ‘ action will have to occur. The consequence of not acting would be a dramatic consequence. Better that action be proactive rather than reactive.
Whereas , the questions will be different , the principal would be the same for all organisations.
And here is another penultimate thought which has nothing to do with our market but with ,dare I say, football . Over the last thirty years internationally the various parts of the U.K. have had little notable success. There are , obviously, a lot of reasons for this. My theory is that within the last twenty years UK Sport has gone out looking for elite athletes amongst the young and scientifically looking at what sports they would be able to excel, and then offering them opportunities within those arenas. I suspect this has deprived football of some of the pool of talent as thirty years ago the only real sporting success lay potentially within football . Now there are at least twenty other sports. Of course, this theory main,y applies to males as the women have achieved more success !
The other upside to this is that not all our youth are motivated by money. Whilst there are financial rewards that can be achieved within Olympic sports , they are , in relative terms, few and far between.
Finally, back to ‘horse dancing’ . I am in no doubt about the skill involved . However, and even the successful riders go on about this….
.”..if it wasn’t for the horse , who I have lived and worked with for the last x number of years, I wouldn’t have won “
” Are you going to Tokyo?”
” No, Neddy will be too old and anyway has been offered a job on the panel on ‘Celebrity Horse Prancing”
Well give them a strange horse and see how that works out. It seems neither an ultimate test of human endeavour. Nor does it seem to be a sport that would ever take a kid out of the ghetto.