To Mask….or Not to Mask? A very serious question.

Unashamed bit of product placement ! This should sort out a bit of protection. This will get the High Street moving (but perhaps not in the way we want). But it would look great on a Zoom (there are other makes of online Video Meetings !) Meeting.

This is not about the rights or wrongs of wearing a mask . If science says that it is of benefit then I accept it. It is not about our personal freedoms or civil liberties, if wearing one protects others then we should. However, why haven’t we been told to wear them 4 months ago. Why was it not made mandatory immediately as opposed to waiting 3 weeks from shop opening? Businesses were already prepared, it is only the consumer who had to get prepared (like go and buy one. That said there is huge confusion as to what sort of mask actually works and what not to do if you do wear one) ). The science evolves so say the Government. Well how come it evolved a darn sight quicker in the rest of the world.

My argument is to look at the reason why they have come up with this late stage retail requirement and its possible impact.

I can think of only 3 possible reasons for the mandatory wearing of masks within stores:

  1. Public safety
  2. Political
  3. Economic

One hopes number one is paramount. Well, as we all know you don’t have to wear them in bars or restaurants; somewhat impractical. However, if there is a risk of infection you are likely to spend a lot longer in a bar or restaurant and even with social distancing more likely to have interaction with strangers, than you are in a shop. The new regs state that store staff don’t have to wear them . If we are to accept the science that the mask is to protect 3rd parties are we to assume that store staff are less likely to have the virus than the store customer ? I don’t think science has made that claim. So I am not convinced that Public safety is number one or if it is then I think this a bit arse about face. Which of course would surprise no one.

If it is number 2 , Then I am perplexed as it can’t see much political gain here. Perhaps there is enough pressure about the Government’s mixed and cockeyed messaging that they thought they should align with popular opinion. Assuming popular opinion believes that it is a good thing.

Number 3 sort of makes sense, if they think that it will give the consumer more confidence to go into shops and spend. I don’t. Yes there are naturally those who are very concerned about their unmasked fellow shoppers. Yet my gut feeling , and subjective research suggests otherwise. Non essential shopping is partly a leisure activity and I am pretty certain it will stop the consumer going for leisure or casual shopping if it involves masks.

It’s the don’t have to , and it is not much fun so I will get it online attitude , that will only push more consumers back onto online and not go into the retail store. There will be, of course, those who will be more confident in a masked up situation, but I still feel they will be far outweighed by thinking I really don’t need to do this. So I wont.

There is a lot of confusion out there with the consumer, and this is not helping and one thing about which I am pretty sure it will not help the retailer.

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